Privacy Policy

Sales Automation Ltd is the data controller responsible for the personal data described in this policy. Our registered address is Suite A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE.

We collect information you provide directly to us (for example, when you complete our contact form, correspond with us, or enter into an engagement), limited technical data from your visit to this website (such as IP address, device information, and pages viewed), and information generated during the delivery of our services.

We use personal data to respond to enquiries, provide contracted services, manage client relationships, comply with legal obligations, and improve our website and services.

We process personal data on the following UK GDPR bases: performance of a contract, our legitimate interests (including running our business and responding to enquiries), compliance with legal obligations, and, where required, your consent.

Our website uses only strictly necessary cookies required for the site to function. We do not use advertising or third-party tracking cookies without your consent.

We use trusted third-party service providers to help us operate our business — for example, email, hosting, and communications tools. These providers process personal data on our behalf under written agreements and appropriate safeguards.

Where personal data is transferred outside the UK, we rely on appropriate safeguards such as UK adequacy regulations or the UK International Data Transfer Agreement (or Addendum to the EU Standard Contractual Clauses).

We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, including access controls, encryption in transit, and vendor due diligence.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for up to 24 months; client engagement records are retained in line with statutory requirements.

You have the right to access, rectify, erase, restrict processing of, and object to the processing of your personal data, as well as the right to data portability. To exercise any of these rights, contact us using the details below.

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your personal data in accordance with applicable law.

We may update this policy from time to time. The current version and its effective date will always be available on this page.

For any questions or to exercise your rights, write to Sales Automation Ltd, Suite A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE, email hello@ai-salesautomation.com, or visit ai-salesautomation.com.